Why are we called the City of Lakes FHT?
The City of Greater Sudbury has over 300 lakes within its municipal boundaries including several lakes in the heart of our urban centre. Our quality lifestyle and outdoor amenities make Sudbury an attractive destination for family physicians and other health care providers.
Do our physicians accept new patients?
Yes, some of our physicians are accepting new patients through the Ontario Healthcare Connect program. The program is open to all unattached patients. You can register with this program by calling 1-800-445-1822 or online at http://www.health.gov.on.ca/en/ms/healthcareconnect/public/.
Are there after hour clinics?
Yes. After hours clinics on weekday evenings and some weekends are available by appointment only and for rostered patients only.
Is the COLFHT a walk-in clinic? Can I come in without an appointment?
No. Our clinics are not walk-in clinics. Similar to any family practice, patients are required to make an appointment with their physician or any other member of our interdisciplinary health care team. All patients must be rostered to one of our physicians.
Can I make an appointment online?
Not yet, but we are working on an online system for making appointments. In the meantime you are asked to call your clinic to make an appointment. Each clinic has their own schedule of phone hours, but typically the phones are accessible from 9:00-11:30 am and 1:00-4:00pm. Check your site on this website for more information.
Will I always see my family physician at my appointments?
Not necessarily. Sometimes you may see another member of our interdisciplinary team such as a nurse practitioner.
Why are there medical students and residents at the clinic?
As a team, we believe that our clinics are excellent learning environments for the next generation of medical professionals in our community. There will be times when a medical resident or other healthcare provider will be seeing you at our clinics. It is our hope that some of these learners will decide to stay in Greater Sudbury after they have graduated.
Can I take public transit to your clinic?
Yes. The CGS provides regular bus service to all of our clinics.
What do I need to know about health cards?
Please bring your health card and give it to the receptionist when you arrive. If you have changed your address or your telephone number, please notify the receptionist. Check the expiry date on your card and arrange for a new one before it expires. You must notify the OHIP office if your card is lost, stolen, if you have a change of address or if your card expired.
Should you need to contact the OHIP office their number is (705) 675-4010. They are located at 199 Larch Street on the 8th floor.
Is the FHT the same thing as a Nurse practitioner clinic?
No, nurse practitioner clinics are not affiliated with family health teams; although NP clinics do provide quality health care for many people in our community. And while nurse practitioners are important members of our team; all patients are rostered to one of our physicians.
How is the City of Lakes FHT funded?
We are funded by the Ontario Ministry of Health and Long-term Care. Our physicians are members of a Family Health Network (FHN) which is funded through a separate agreement with the Ministry. Capital funding for the renovations of our clinics is funded 50/50 by the City of Greater Sudbury and the Ontario Ministry of Health and Long-term Care.