The goal of our Quality Improvement Plan (QIP) is to align our improvement efforts with our teams’ mission, vision and guiding principles as well as the priorities of the Ontario Ministry of Health and Long-term Care.
Our commitment to quality improvement and patient centred care is embedded in our organization’s guiding principles, such as:
- Building a patient-centred clinic that provides patients with high quality care;
- Making wellness, CDM and preventive medicine the cornerstones of primary care;
- Adopting an EMR system that uses technology for improved and accessible health care; and,
- Looking for opportunities to improve the way in which we provide primary care services.
Our 2016-17 QIP aligns with Provincial priorities, as follows: timely access to primary care; effective integration and connections with local healthcare system; and patient engagement.
Our 2016/17 Quality Improvement Plan builds on the work of our previous QIPs. The affiliation between our FHT and physicians has been a highly collaborative relationship built on a mutual understanding of cooperative team work and quality improvement. Our physicians are members of a Family Health Network (FHN) and they have fully participated in the development and implementation of planning, programming and service delivery. Individual physicians have participated on several QI initiatives including our IQ Team, QIIP, pilot programs, Clinical Collaborative Committee, Board of Directors as well as our annual Team Planning Retreat. Major inputs to our QIP planning process include our Board of Directors, IQ Team, 2015 Team Retreat and our annual patient surveys, as well as HQO and AFHTO resources.